Privacy Policy
Last Updated: January 15, 2025
At Flareon Dynamix, we take your privacy seriously. This isn't one of those policies written by lawyers who forgot normal people need to read it. We actually care about protecting your information and being transparent about what we do with it.
Operating in Taiwan means we follow local regulations carefully, but we've also built our practices around what we'd want if we were in your shoes. This policy explains everything in plain language.
Information We Collect
When you use our budget optimization tools or engage with our educational content, we collect certain information. Nothing shady here — just what we need to provide you with genuine value and improve our services.
Information You Give Us
When you sign up for our learning programs or contact us, you share basic details like your name, email address, and phone number. Sometimes you'll provide financial goals or budget preferences to help us tailor our recommendations.
We also collect payment information when you enroll in paid programs, though this goes through secure processors — we never see your full card details.
Information We Gather Automatically
Like most websites, we track how you interact with our platform. This includes pages you visit, features you use, and how long you spend learning. Your device type, browser, and IP address get logged too.
We use cookies and similar tech to remember your preferences and keep you logged in. You can disable these, but some features might not work as smoothly.
Financial Data Handling
Since we're focused on budget optimization, you might share financial information with us. We treat this with extra care. Any spending patterns, savings goals, or financial challenges you discuss remain confidential and encrypted in our systems.
How We Use Your Information
We're not interested in selling your data or bombarding you with irrelevant marketing. Here's what we actually do with the information we collect.
- Deliver the budget optimization tools and educational content you signed up for
- Send course updates, learning resources, and program announcements you've requested
- Improve our platform based on how people actually use it
- Respond to your questions and provide support when you need help
- Process payments and maintain accurate records for your enrollments
- Analyze trends to create better educational materials that address real challenges
- Comply with Taiwan financial education regulations and legal requirements
- Protect against fraud and ensure platform security for everyone
We won't: Sell your personal information to third parties, send you spam about unrelated products, or share your financial details with marketers. Your trust matters more than any quick profit.
Data Storage and Security
Your information lives on secure servers with industry-standard encryption. We're talking bank-level security here, not something we cobbled together last week.
Where Your Data Lives
We store data primarily in Taiwan to comply with local regulations. Some services use cloud providers with data centers in Asia-Pacific regions. All providers meet strict security standards and contractual obligations to protect your information.
| Data Type | Storage Duration | Purpose |
|---|---|---|
| Account Information | Duration of account + 3 years | Service delivery and legal compliance |
| Learning Progress | Duration of account + 2 years | Course completion tracking and records |
| Financial Goals Data | Duration of account + 1 year | Budget optimization recommendations |
| Communication Records | 2 years from last contact | Support history and service improvement |
| Usage Analytics | 18 months | Platform optimization and feature development |
Security Measures
We use encryption for data in transit and at rest. Access to personal information is restricted to team members who need it for their work, and they're trained on privacy practices. Regular security audits help us stay ahead of potential vulnerabilities.
Your Rights Under Taiwan Law
Taiwan's Personal Data Protection Act gives you real control over your information. These aren't just theoretical rights — we've built systems to make them practical and accessible.
Access Your Data
Request a complete copy of all personal information we hold about you. You'll get it in a readable format within 15 days.
Correct Information
Found something wrong? Tell us and we'll fix it. You can update most details directly through your account settings.
Delete Your Data
Want to leave? Request deletion of your account and associated data. We'll comply within 30 days, keeping only what's legally required.
Stop Processing
Ask us to suspend processing of your personal data for specific purposes. We'll honor legitimate requests promptly.
Data Portability
Take your data elsewhere. We'll provide it in a common format that other services can read and import easily.
Object to Use
Disagree with how we're using your information? You can object, and we'll review your concerns seriously.
How to Exercise These Rights: Email us at contact@flareon-dynamix.com with your request. We'll verify your identity and respond within the legally required timeframe. No runaround, no endless forms.
Sharing and Third Parties
We don't hand your data to random companies. But running a modern education platform means working with some carefully selected partners.
Service Providers We Work With
- Payment processors who handle transactions securely and never share your financial details beyond what's needed
- Email service providers who help us send course updates and educational content you've signed up for
- Cloud hosting companies that keep our platform running smoothly with proper security measures
- Analytics tools that help us understand how to improve without tracking you across the internet
- Customer support software so we can help you efficiently when you reach out
All these partners sign agreements to protect your data and use it only for the specific services they provide to us. They can't sell it, repurpose it, or do anything sketchy with it.
When Law Requires Disclosure
Sometimes we're legally obligated to share information with government authorities in Taiwan. This happens when there's a valid court order, regulatory requirement, or legitimate law enforcement request. We'll push back on overly broad requests and notify you unless prohibited by law.
Cookies and Tracking
Cookies sound more invasive than they usually are. Think of them as your browser's memory — they help websites remember you between visits.
Essential Cookies
These keep the site working properly. They remember you're logged in, save your language preference, and maintain your session. Can't really disable these without breaking everything.
Analytics Cookies
Help us understand which features people use and where they get stuck. We use this to make improvements. You can opt out of these through your browser settings or our cookie preferences.
We don't use advertising cookies or track you across other websites. Your activity on Flareon Dynamix stays on Flareon Dynamix.
Children's Privacy
Our services are designed for adults managing their finances. We don't knowingly collect information from anyone under 18. If you're a parent and discover your child has provided us with personal information, contact us immediately and we'll delete it.
Financial education is important for young people, but it should happen with parental involvement and age-appropriate platforms designed for that purpose.
Changes to This Policy
Privacy practices evolve as technology changes and regulations update. When we modify this policy, we'll post the updated version here with a new date at the top.
For significant changes that affect how we handle your data, we'll send you a direct notification via email. You'll have the chance to review the changes before they take effect. If you don't agree with the updates, you can close your account before they apply.
We keep previous versions of this policy archived. If you want to see what's changed over time, just ask us and we'll provide the comparison.
International Transfers
While we primarily operate in Taiwan, some of our service providers have infrastructure in other Asia-Pacific countries. Your data might be processed in locations like Singapore or Japan, where privacy protections are comparable to Taiwan's standards.
We ensure any international transfers comply with Taiwan's Personal Data Protection Act through contractual safeguards and verified security measures. Your information stays protected regardless of where it's processed.
Your Responsibilities
Privacy is a two-way street. While we protect your information on our end, you play a role too.
- Keep your login credentials secure and don't share them with others
- Use a strong, unique password for your Flareon Dynamix account
- Log out when using shared or public computers
- Review your account activity regularly for anything unusual
- Contact us immediately if you suspect unauthorized access
- Be cautious about what financial details you share in public forums or comments
We'll do our part to safeguard your data, but smart security practices from your side make a real difference.
Questions or Concerns?
Email: contact@flareon-dynamix.com
Phone: +886 955 808 575
Address: 1樓, AZ Barber shop, No. 22, Lane 9, Minquan W Rd, Zhongshan District, Taipei City, Taiwan 10452
We respond to privacy inquiries within 48 hours on business days. If you're not satisfied with our response, you have the right to file a complaint with Taiwan's National Development Council.